[Update: April 1, 2012] — First and foremost, thank you so much to everyone who shared this post, retweeted the URL and brought attention to this issue. It is because of all of you that I am able to post this update.
On Friday, March 30, 2012, I received a call from Trevor at PayPal’s Executive Office. He apologized profusely for what happened over the previous weeks and he explained that this sort of thing does not usually happen at PayPal. I explained to Trevor that I have been using PayPal for nine years without interruption so I believe him when he...